Lean projects demand new thinking, new behaviors, new collaborations, new systems to monitor and control process improvements. By definition, every one of these things challenges “the way we do things around here”.
The “way we do things around here” is a company’s true culture, the collective body of knowledge, beliefs, and perceived values that determines the performance of most employees at any given time.
But (to paraphrase Peter Drucker’s famous admonition): Culture kills strategy.
Every Lean project therefore demands new levels of leadership capacity–the growth and integration of inner clarity, courage, confidence, resilience, and technical skill–required to establish and win critical employee buy-in to the new “way we do things around here.”
As a Lean Six Sigma Black Belt Leadership Coach, John helps these leaders seize the tailor-made personal, professional, and organizational development opportunities each project provides.
Using them as stepping-stones, he helps the team grow a strong, problem-solving, action-oriented mindset that continually seeks out the next place to cut waste, inefficiency, and customer complaints.
Until THAT becomes “the way WE do things around here”.